Changelog
Follow up on the latest improvements and updates.
RSS
fixed
ALERT
FIXED: Generate report fault identified
11:55am
- Fix has been deployed and reports are fully functional again, thank you for your patience.Please be aware of a fault preventing reports from being generated, our team is working on this now and will deploy a fix as soon as possible.
We will provide further updates as we progress.
Sincerely,
The Rapid Logix Team
new
fixed
Firmware Update
RESOLVED: Connectivity Issue - Uploads Restored
We are pleased to inform you that the connectivity issue affecting data uploads has been resolved. Our technical team has worked closely with our cell providers to restore full service.
Important Update Required:
To ensure continued stability and performance, each UFT device will need to be updated to version 1.4.8 via two methods depending on your current firmware. Devices running
1.4.#
update via OTA. Devices on 1.3.#
must be returned for a physical update.This update will be rolled out in staggered releases and you will receive an email confirming your release.
If you continue to experience any difficulties, please reach out to us at logixsupport@rapidspray.net with your device number.
Thank you for your patience and understanding while we worked to fix this.
Sincerely,
The Rapid Logix Team
We are currently experiencing a connectivity issue that has been impacting data uploads for a limited number of the trackers. Our teams are actively working with our cell providers to resolve this as quickly as possible.
If you become affected we sincerely apologise for the inconvenience, however please follow the steps below to attempt a fix and register the concern with us:
- Take device off charge (Error = Blue light stays solid for an extended period)
- Wait 30 seconds
- Hold the power button for at least 30 seconds
- If device shuts down, restart after 10 seconds
- Continue spray application or reconnect power and attempt upload again (moving to a better cell reception area may help)
- Please send us an email to logixsupport@rapidspray.net and include the device number that is affected, we will be monitoring this closely to provide priority support.
We will ensure we provide updates as new information becomes available.
Sincerely,
The Rapid Logix Team
improved
Windspeed Displayed in km/h
Based on your feedback, windspeed data displayed on the platform will now be shown in kilometres per hour (km/h). This change from metres per second (m/s) makes it easier to assess weather conditions according to standard practices in the industry.
Note:
Please be aware that this update only affects the user interface & PDF reports. When you export a job, the CSV file will continue to provide windspeed values in metres per second (m/s).
We hope this change makes monitoring conditions on the platform more convenient.
The Rapid Logix Team
new
improved
Portal Functionality
Get a better handle on your organisation's reporting!
We've added a new Dashboard for Skilled Operators.
As a Skilled Operator, you can now review your organisation's total recipe and chemical usage within a selected timeframe to assist with reporting requirements.
Maximum search period of 12 month blocks only
Do you find it annoying that you have to search for the 4th User, recipe, target or device in your list every time?
Not anymore
- we've listened and delivered!
This simple update will help shave those precious minutes entering each individual job over time.
Recipe selection
If you have any questions or ideas please reach out to your customer support team for assistance via the following pathways.
Call Support: 1300 901 504
Email Support: logixsupport@rapidspray.net
new
Training Guide
New Training guide released about deleting jobs
Head to the link below to take you to it directly!
Or click this link to take you to our entire library of training guides & resources.
If you have any questions or ideas please reach out to your customer support team for assistance via the following pathways.
Call Support: 1300 901 504
Email Support: logixsupport@rapidspray.net
new
improved
Portal Functionality
Tabbed Browsing.. welcome to the Rapid Logix family!
Have you found it a pain having to re-input your search criteria when filtering Jobs?
Well not anymore,
Tabbed Browsing
is here!Now you can use Chrome’s native tabbed browsing to search and filter multiple job views simultaneously—without losing your criteria. Effortlessly switch between tabs and compare data.
Give it a try and make your workflow smoother than ever.
If you have any questions or ideas please reach out to your customer support team for assistance via the following pathways.
Call Support: 1300 901 504
Email Support: logixsupport@rapidspray.net
new
Portal Functionality
Job search just became easier!
Do you ever find yourself trying to find jobs that are within a certain date range?
With our new
Date filter
you can pull together all the records that matter by simply selecting the Start
and End
date, if you find you need further refinement just add in a term in the search box.
If you have any questions or ideas please reach out to your customer support team for assistance via the following pathways.
Call Support:
1300 901 504Email Support:
logixsupport@rapidspray.netnew
improved
Announcement
Portal Functionality
Update to the Device page layout and Alias ordering
Do you have a favourite device and you need to keep searching for it because it is at the bottom of the list?
We have just release a new update that allows you to take control of the default sorting for your UFT devices.
To make adjustments to the default order, simply edit the 'Alias' of your individual devices and they will sort in descending alphanumerical order based on the name.
Example below is using simple numbering to create the desired order
If you have any questions or ideas please reach out to your customer support team for assistance via the following pathways.
Call Support:
1300 901 504Email Support:
logixsupport@rapidspray.netLoad More
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